Round Ocean Resin Art Coasters - Elevate Your Table with Coastal Elegance

Resin, Pigments, Wood

Thank you for visiting “GGartdesigns”

This page provides the details of the terms and conditions of our Shipping and Refund Policy.

Order Processing:

All orders are processed and shipped within 1-3 business days.
Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders.
Please allow additional days in transit for delivery. You can track your order through the tracking number provided for your order.
 
Order Tracking:

After you’ve placed an order, you will receive an order confirmation email. At this stage, please allow time for order processing.
You will then receive a shipment confirmation email notification once your order has shipped (within 1-3 business days). The shipping confirmation email will contain your order tracking number.
 
Shipping fees:

Shipping fees for your order will be calculated and displayed at checkout.
International Shipping Rates:
We provide international shipping to the following countries:  USA only
International shipping fees will be calculated and displayed at checkout. Buyer is responsible for any import/custom fees/taxes.
 
 
Local Pickup:

You can skip the shipping fees and waiting time with free local pickup.
Please contact me before placing an order for free pick as it is only by availability.
When placing your order, select “Local Pick Up” at checkout and your order will be ready to pick up within 24 hours. We will send you an email confirmation when your order is ready, along with instructions. You can pick up your order anytime between 9 am and 5 pm Monday to Friday. Please have your order confirmation email with you when you come to collect your order.
 
Return and Refund Policy:

We accept returns up to 14 days after delivery if the item is unused and in its original condition. Please contact us within 7 days of delivery to receive any refund.
We will refund the full order amount minus the return shipping costs. Buyer will be responsible for the return shipping and any taxes associated. Refunds will be processed as soon as the item is received. 
If you don’t receive your order within 10 days of receiving your shipping confirmation email, please contact us at ggartdesigns1@gmail.com  with your name and order number, and we’ll look into it for you.
If your order arrives damaged in any way, please email us as soon as possible at ggartdesigns1@gmail.com
 
Please include your order number, details of the damage, and a photo of the item’s condition. We address damages on a case-by-case basis and will do our best to work towards a satisfactory solution. Please save all packaging materials and damaged goods, as they may be needed to contact the shipping carrier and make a claim.

Care Instructions:

• Wipe with a damp cloth and dry promptly. 
• Do not use scratch or scrub.
• Do not place it in direct sunlight. 
• Oil the wood part with mineral oil, periodically, to maintain its beauty.